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Set Up a Call Center in Germany

Updated on Monday 06th June 2016

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Set-Up-a-Call-Center-in-Germany.jpgInvestors who want to open a call center in Germany can register the company according to the regulations applicable to any other type of company registered here. The call center industry is well represented on the German market, which also provides a workforce that has an appropriate level of skills needed in this industry (ability to speak foreign languages and computer skills). Our team of German company formation representatives can offer assistance for the registration procedure or for any other aspects related to the call center market
 

Register a company in Germany 

 
The registration procedure of a German business starts at the Chamber of Industry and Commerce, where the trading name of the company will be registered. The articles of association and the memorandum, the statutory documents of the company, will be drafted with the assistance of a lawyer and then they will notarized at a public notary. Further on, the documents will be filed at the Commercial Register
 
It is important to choose a business form suitable to the investor’s needs; however, most of the businesses registered in Germany are set up as limited liability companies
 
German businesses are also required to register with the Professional Association, chosen in accordance with the business field. The procedure is compulsory, as the institution handles insurance accidents which take place in the work environment
 
The company will have to register for tax purposes and for health insurance, but also to open a corporate bank account; our team of German company incorporation specialists can assist on various aspects of these procedures. 
 

Characteristics of a German call center 

 
A call center represents a business in which the operations are carried out through telephone in order to provide services or to sell products
 
The main functions of a call center refer to the following: 
 
internal call centers – used for technical support available for the employees of a company;
inbound call centers – the main function is to provide technical support or various information to the customers of a company;
outbound call centers – used for direct sales or marketing services. 
 
Entrepreneurs who need to receive more information on the call centers in Germany can address to our team of German company formation agents for assistance. 
 

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